Terms of Service

LICENSING

Licenses are valid for one year from the date of purchase. A valid and active license key is required in order to get automatic upgrades for purchased extensions.

SOFTWARE UPDATES

Updates are included for free for one year. If you have a valid and active license key, and your plugin(s) or theme(s) supports it, updates will be delivered automatically from the WordPress dashboard. If your plugin(s) or theme(s) does not support automatic upgrades, then updates can be downloaded from your account page.

SUPPORT SERVICES

Support for purchased extensions is given up to one year after the purchase date. If you wish to get support after one year, you must renew your license key or purchase a new license for the plugin or theme you wish to get support for.

REFUNDS

If you have problems getting extensions to work, we will be happy to provide a full refund within 30 days of the original purchase. After 30 days, no refunds will be given. Before a refund will be granted, you must allow us to try and help solve any problem you have by opening a support topic in the forum. NOTE: refunds will not be granted if you simply decide not to use the purchased products. We stand behind our products and will assist you in solving any problem you have, but we also expect you to adequately understand what you are purchasing and why.

DISCLAIMER

Your use of the plugin is at your sole risk. The plugin is provided on an "AS IS" and "AS AVAILABLE" basis. The plugin is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance. The RichPlugins site its subsidiaries, affiliates, and its licensors do not warrant that a) the plugin will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the results of using the plugin will meet your requirements.